๐Ÿ›ก๏ธ DOI ยท CHIA ยท AHRQ ยท CMS ยท CAR ยท Census ยท BLS

All Things Insurance

Massachusetts' full insurance picture โ€” health, homeowners, auto, affordability, market conduct, licensing. Every figure on this page is sourced from a primary official report. Sources cited in every card, chart, and callout.

Avg Family Health Premium
$29,619
+12.7% above US average ($26,281) · 4th-highest of 50 states (2025)
Source: AHRQ Medical Expenditure Panel Survey, Insurance Component (MEPS-IC) 2025, private-sector state estimates, as published in KFF State Health Facts
2027 Approved Health Rates
6.7 – 19.2%
10.8% weighted average · 697,848 members · second straight double-digit year
Source: MA DOI CY2027 Final Rate Summary Tables, decision 22 Jul 2026
Home Written Premium
$3.6B
+12.7% YoY ยท 2,124,812 policies
Source: MA DOI 2024 Annual Home Insurance Report
Avg Auto Expenditure
$1,504
MA 2024 ยท 5.0% ABOVE national avg of $1,432 ยท 15th-costliest of 51
Source: NAIC 2024 Auto Insurance Database Average Premium Supplement (Oct 2026)
Massachusetts Insurance at a Glance
Massachusetts is among the costliest states for health care, not the costliest: 3rd-highest per-capita health spending of the 50 states (CMS, 2020, the newest state data) and the 4th-highest employer family premium (AHRQ MEPS-IC, 2025; 1st in 2024). It also saw a dramatic spike in homeowners premium in 2024, and has one of the most concentrated auto markets in the country.
โš ๏ธ Health premium gap
MA family coverage costs $3,338 MORE per year than the national average
$29,619 (MA) vs $26,281 (US), 2025 โ€” 12.7% above national, 4th-highest of 50 states
Source: AHRQ Medical Expenditure Panel Survey, Insurance Component (MEPS-IC) 2025, private-sector state estimates, as published in KFF State Health Facts
โš ๏ธ Home insurance surge
MA homeowner premium jumped 12.7% in 2024 alone โ€” and 35.9% since 2021
Average premium: $1,744 (2021) โ†’ $1,818 (2022) โ†’ $2,054 (2023) โ†’ $2,371 (2024). Total written premium: $3.6B in 2024.
Source: MA DOI Annual Home Insurance Report 2024
โš ๏ธ Auto market concentration
Top 10 auto carriers hold 84.64% of the market
Commerce leads at 18.33% (declining from 22.1% in 2020). Progressive surged from 5.1% (2020) to 12.17% (2025) โ€” a 139% increase.
Source: Agency Checklists 2nd Look 2026 Market Share Report, citing CAR statistical agent data
Written Premium by Line of Insurance
MA market, most recent year ($B)
Sources: DOI 2024 Home Insurance Report; DOI 2022-2023 Annual Report (auto 2023); CHIA 2026 Annual Report (health)
Year-over-Year Premium Growth by Line
% change, MA market, 2020โ€“2024
Sources: AHRQ MEPS-IC 2025 via KFF State Health Facts (health); DOI Annual Home Insurance Report (home); DOI 2022-2023 Annual Report (auto)
โ„น๏ธ
Reading this dashboard: every KPI, chart caption, callout, and table row lists its source document. Primary sources are MA DOI annual reports, MA CHIA annual and cost trends reports, AHRQ MEPS-IC, CMS, Census Bureau ACS, BLS, and the official CAR Annual Reports. For details on each pipeline, see the Sources tab.
Health Premium Comparison
Massachusetts vs. national employer-sponsored family premiums
ℹ
Why these premiums come from MEPS-IC. AHRQ’s Medical Expenditure Panel Survey, Insurance Component, is the federal survey that publishes employer premiums state by state; its 2025 tables are the newest. The KFF Employer Health Benefits Survey covers the nation only, so its US average is not comparable with the state figures below and is not used.
MA Family Premium (2025)
$29,619
Monthly
$2,468
Employee Share ~25%
$7,501
Source: AHRQ MEPS-IC 2025 (via KFF)
US Family Premium (2025)
$26,281
Monthly
$2,190
Employee Share
$7,314
Source: AHRQ MEPS-IC 2025 (via KFF)
MA Premium Gap (2025)
+$3,338
% Above National
+12.7%
Rank
4th of 50 (1st in 2024)
Source: AHRQ MEPS-IC 2025 and 2024 (via KFF); behind AK, NY, NJ
Family Premium Trend: MA vs. US
Average total family premium per enrolled employee, private sector, 2020โ€“2025
Source: AHRQ MEPS-IC, Table II.D.1 (Massachusetts and United States state tables), 2020โ€“2025
Employee Out-of-Pocket Share
Annual employee contribution to family coverage
Source: AHRQ MEPS-IC, Table II.D.2, 2020โ€“2025
Merged Market Rate Decisions: 2026 and 2027
Every figure here is DOI’s final approved rate, not the July announcement. Both years were decided in two stages, and the stage-one press coverage is still what most summaries repeat.
โš ๏ธ 2027 final: 10.8% weighted average
Approved increases run 6.7% to 19.2% across 697,848 members
Carriers proposed 12.9%; DOI approved 10.8%. Second consecutive double-digit year, against 3.2% a few years ago. Medical and pharmacy claims account for 12.0 points of the increase, offset 1.2 points by thinner benefits and higher cost sharing.
Source: MA DOI CY2027 Final Rate Summary Tables (decision 22 July 2026)
โš ๏ธ
Why the published average moved after the decision. On 22 July 2026 DOI approved seven carriers averaging 10.4% and rejected Fallon’s filing outright, so Fallon had no approved rate and press coverage settled on 10.4%. Fallon’s rate was later set at 19.2%, and DOI’s eight-carrier table now averages 10.8%. The same thing happened in 2026: BCBS and WellSense were rejected in July 2025, then settled at 11.9% and 13.6%. A rejection is the middle of the process, not the end of it.Sources: MA DOI CY2027 Final Rate Summary Tables; MA DOI 2026 Final Rate Filing Summary
Approved Rate Increase by Carrier, 2026 vs 2027
DOI final approved rates, both years, all eight carriers
Sources: MA DOI 2026 Final Rate Filing Summary; CY2027 Final Rate Summary Tables
2027 Proposed vs. Approved
DOI cut every carrier except Harvard Pilgrim; Tufts fell 4.3 points and Fallon 6.5
Source: MA DOI CY2027 proposed and final rate summary tables
Carrier2026 approved2027 proposed2027 approvedDOI cut2027 members
Fallon Community Health Plan7.2%25.7%19.2%โˆ’6.5 pts29,641
Blue Cross Blue Shield (HMO Blue)11.9%15.3%13.2%โˆ’2.1 pts166,384
Mass General Brigham Health Plan7.6%13.5%12.2%โˆ’1.3 pts78,878
Boston Medical Center (WellSense)13.6%11.9%11.4%โˆ’0.5 pts140,089
UnitedHealthcare9.4%14.2%10.9%โˆ’3.3 pts19,829
Health New England9.5%11.1%10.4%โˆ’0.7 pts23,143
Tufts Health Public Plans11.5%11.8%7.5%โˆ’4.3 pts160,566
Harvard Pilgrim12.6%6.7%6.7%none79,318
Weighted average / total11.5%12.9%10.8%โˆ’2.1 pts697,848
Sources: MA DOI 2026 Final Rate Filing Summary; MA DOI CY2027 Final and Proposed Rate Summary Tables. Rows ordered by 2027 approved rate. 2026 enrolment totalled 721,441 across the same eight carriers, so the market shrank by 23,593 renewing members year on year.
๐Ÿ”ด
What is driving both years. Claims are nearly the whole story: medical and pharmacy claims contribute 12.0 points of the 10.8% approved for 2027, and 12.0 points of the 11.5% approved for 2026. Pharmacy trend alone runs 12.5% for 2027, against 9.7% medical. Carriers cited GLP-1 weight-loss drugs, behavioral health utilization, an aging population and expiring ACA enhanced subsidies. What holds the headline rate below claims trend is thinner coverage: benefit and cost-sharing changes subtract 1.2 points in 2027 and 0.9 in 2026, so part of the moderation is members buying less insurance rather than care costing less.Sources: MA DOI CY2027 Final Rate Summary Tables; MA DOI 2026 Final Rate Filing Summary; DOI rate hearing testimony
Healthcare Spending & Taxpayer-Funded Coverage
Total Massachusetts health care expenditures against the state's cost-growth benchmark, plus MassHealth โ€” the state's Medicaid / CHIP program and the single largest taxpayer-funded health coverage in the Commonwealth.
Per-Capita Spending: MA vs. US
$13,319 (MA) vs $10,191 (US) โ€” +30.7% above national; 3rd-highest of 50 states, behind NY and AK (DC is higher still)
Source: CMS Health Expenditures by State of Residence, personal health care per capita, 2020 (the newest state edition; checked Oct 2026)
THCE Growth vs. CHIA Benchmark
Actual 8.6% vs. 3.6% benchmark โ€” 139% above target
Source: CHIA Annual Report 2025 (FY 2023 data)
โš ๏ธ THCE Exceeded Benchmark by 139%
8.6% actual growth vs. 3.6% benchmark
Massachusetts has set a 3.2%โ€“3.6% cost-growth benchmark annually since 2013. The 2023 actual was the largest overshoot on record.
Source: CHIA Annual Report 2025
MassHealth โ€” Medicaid & CHIP Enrollment
The state's Medicaid and Children's Health Insurance Program, jointly funded by Massachusetts and federal taxpayers. Covers roughly 1 in 4 MA residents.
Current Enrollment (Feb 2026)
1,909,412
MoM Change
-13,691 (-0.7%)
Member Months (Dec 2025)
1,965,922
Source: MassHealth Enrollment Snapshot, February 2026
Pandemic Peak (Dec 2022)
2,337,799
Driver
PHE continuous coverage
vs. Dec 2019 (pre-pandemic)
+33.5%
Source: MassHealth Enrollment Snapshot, December 2022
Post-PHE Decline
-428,387
From 2022 Peak
-18.3%
Period
Dec 2022 โ†’ Feb 2026
Source: Calculated from MassHealth monthly snapshots
โš ๏ธ Public Health Emergency unwinding
MassHealth has shed roughly 428,000 members since the 2022 peak
COVID-era continuous-coverage rules ended in spring 2023, triggering MA's first major redeterminations in three years. Enrollment has declined every year since, and Feb 2026's 1.91M is close to pre-pandemic Dec 2019 (1.75M).
Source: MassHealth Enrollment Snapshots, December 2019 through February 2026
MassHealth Total Enrollment, Dec 2017 โ€“ Feb 2026
Year-end snapshot, excluding DMH clients not eligible under ACA
Source: MassHealth Enrollment Snapshot reports, Dec 2017 through Feb 2026
Feb 2026 Enrollment by Plan Type
Largest plan-type buckets
Source: MassHealth Enrollment Snapshot, February 2026
Enrollment by Plan Type, Feb 2026
All MassHealth plan types with current membership
Source: MassHealth Enrollment Snapshot, February 2026
โ„น๏ธ
Plan types explained: ACO-A and ACO-B are the state's two Accountable Care Organization models, which together cover the bulk of MassHealth members. SCO = Senior Care Options (dually-eligible). One Care covers adults aged 21โ€“64 eligible for both MassHealth and Medicare. PCC = Primary Care Clinician. FFS = Fee-for-Service. TPL = members with third-party commercial coverage.Source: MassHealth Enrollment Snapshot methodology notes
Health Affordability by Demographic
Who is most impacted by Massachusetts' healthcare costs
Affordability Issues by Race/Ethnicity
% reporting difficulty affording healthcare
Source: CHIA 2025 Massachusetts Health Insurance Survey / CHIA Annual Report 2025
Premium as % of Median Income (MA vs US)
Family premium burden, 2024
Sources: AHRQ MEPS-IC 2024, Table II.D.1; US Census Bureau ACS 2024 5-year, B19013 (both MA and US)
๐Ÿ”ด
58.2% of Hispanic/Latino residents report difficulty affording healthcare vs. 39.2% of white residents. Near-universal coverage hasn't erased cost barriers for communities of color.Source: CHIA Annual Report 2025
MA Family Premium as % of Median Income (2024)
27.1%
MA Median HH Income (ACS 2024 5-yr)
$103,960
Family Premium
$28,151
Sources: Census ACS 2024 5-year; AHRQ MEPS-IC 2024
US Family Premium as % of Median Income (2024)
30.4%
US Median HH Income (ACS 2024 5-yr)
$80,734
Family Premium
$24,540
Sources: Census ACS 2024 5-year; AHRQ MEPS-IC 2024
MA Income Advantage (2024)
+$23.2K
Income Above US
+28.8%
Premium Gap
+$3,611
Sources: Census ACS 2024 5-year; AHRQ MEPS-IC 2024. The higher income more than covers the higher premium: as a share of income, the MA family premium is lower than the US one.
Insurance Cost Growth vs. Income & Inflation
Do Massachusetts insurance premiums outpace household income growth and consumer inflation? Compiled from official MA DOI, AHRQ MEPS-IC, Census Bureau, and BLS figures.
โš ๏ธ Home insurance is the real outlier
MA homeowner premium grew 35.9% from 2021 to 2024
That is about twice the growth in MA median household income over the same three years (+16.8%, ACS 5-year) and about 2.5 times Boston CPI (+14.6%, annual averages). The average homeowner premium went from $1,744 to $2,371.
Sources: MA DOI Annual Home Insurance Report 2024; US Census Bureau ACS; BLS CPI-U Boston-Cambridge-Newton
โš ๏ธ Health premiums outran inflation and income
Family health premium +28.2% from 2020 to 2024, against Boston CPI +18.3% and MA median household income +23.2%
The average Massachusetts family premium went from $21,965 in 2020 to $28,151 in 2024, then to $29,619 in 2025, up 5.2% in a single year. The Division of Insurance approved 11.5% for 2026 and 10.8% for 2027, two consecutive double-digit years.
Sources: AHRQ MEPS-IC Table II.D.1, 2020โ€“2025; US Census Bureau ACS 5-year; BLS CPI-U Boston-Cambridge-Newton annual averages; MA DOI final rate summaries (2026 and 2027 rates)
โš ๏ธ Auto had a single-year shock in 2023
MA average auto premium jumped $152 in 2023 alone
From 2013 through 2022, annual changes ranged from -$13 to +$40. Then 2023 posted a +$152 jump โ€” the single largest in the decade. Cumulative auto-expenditure growth: 3.1% per year since 2013.
Source: MA DOI 2022-2023 Annual Report (Private Passenger Automobile Insurance section)
Cumulative Growth, Indexed (2020 = 100)
How premiums compare to income and inflation since 2020
Sources: AHRQ MEPS-IC (health), MA DOI Home Insurance Reports (home, 2021 base), US Census Bureau ACS (income), BLS CPI-U Boston-Cambridge-Newton (inflation)
Annual % Change, 2021โ€“2024
Year-over-year comparison
Sources: AHRQ MEPS-IC; MA DOI Home Insurance Reports; US Census Bureau ACS; BLS CPI-U Boston
Metric20202021202220232024CumulativeSource
MA Family Health Premium$21,965$22,163$23,348$26,355$28,151+28.2%AHRQ MEPS-IC (II.D.1)
MA Avg Homeowner Premiumโ€”$1,744$1,818$2,054$2,371+35.9%*MA DOI Home Ins. Report
MA Median Household Income$84,385$89,026$96,505$101,341$103,960+23.2%US Census Bureau ACS 5-year (B19013)
Boston CPI-U (cumulative)100.0103.3110.6114.7118.3+18.3%BLS CPI-U Boston-Cambridge-Newton (CUURS11ASA0), annual averages
MA Avg Auto Premium Change/yr-$13-$5+$12+$152โ€”+3.1%/yr since 2013MA DOI 2022-2023 Annual Report
* Home premium percentage covers 2021โ†’2024 (3 years) because DOI reports the $1,744 figure from the 2021 baseline. Boston CPI values are BLS annual averages indexed to 2020=100. Income is the ACS 5-year estimate for each year.
โš ๏ธ
Bottom line: home insurance is growing at roughly twice the rate of income and inflation โ€” the affordability crisis driven by coastal exposure, reinsurance costs, and climate risk is real and measurable. Employer family health premiums have outrun both inflation and income since 2020, and the approved rates of 11.5% for 2026 and 10.8% for 2027 extend that run. Auto premiums saw a historic single-year shock in 2023.Analysis: MA DOI Home Insurance Report 2024; AHRQ MEPS-IC; Census ACS; BLS CPI-U Boston
Homeowners Insurance
Source of record: MA DOI Commissioner's Report on Home Insurance 2024 and the accompanying Statistical Supplement. All figures taken directly from the report.
Written Premium (2024)
$3.6B
YoY Growth
+12.7%
Prem. Paid
$3.9B
Source: MA DOI Annual Home Insurance Report 2024
FAIR Plan Share (2024)
8.7%
2007 Peak
16.1%
+24,436 policies in 2024
Source: MA DOI Annual Home Insurance Report 2024
Total Policies (2024)
2,124,812
YoY
-0.9%
Reporting Basis
House-years
Source: MA DOI Annual Home Insurance Report 2024
โš ๏ธ Cape & Islands dependence
FAIR Plan writes 39.6% of home policies in the Cape & Islands
In all other MA counties, FAIR Plan writes under 12%. The Cape, Dukes, and Nantucket counties have become reliant on the state-backed residual market as admitted carriers retreat from coastal risk.
Source: MA DOI Annual Home Insurance Report 2024
Average Premium by Coverage Type
Trend 2022โ€“2024; homeowner premium up +30.4% over 2 years
Source: MA DOI Annual Home Insurance Report 2024 (Figure 12)
Market Structure (Voluntary market, 2024)
Top 10 carrier groups: 63.4% ยท Top 25: 92.7%
Source: MA DOI Annual Home Insurance Report 2024 (Figure 2); NAIC 2024 annual statement data
Policies in Force by County (2024)
Largest counties by home insurance policies
Source: MA DOI Annual Home Insurance Report 2024 (Figure 7)
Mandatory Wind Deductible Coverage
Share of coastal vs. urban policyholders with mandatory wind deductible
Source: MA DOI Annual Home Insurance Report 2024 (top 25 insurers + FAIR Plan)
๐Ÿ”ด
2024 catastrophe losses: 7 events classified as loss catastrophes resulted in an estimated $157.1M in Massachusetts property losses โ€” primarily from wind and thunderstorm. MPIUA was reorganized April 4, 2024 as a stand-alone joint underwriting association.Source: MA DOI Annual Home Insurance Report 2024; Property Claims Services (PCS), ISO
Private Passenger Auto
What drivers actually pay โ€” plus market structure. Sources: NAIC Auto Insurance Database Average Premium Supplement (2024 edition, published Oct 2026); MA DOI 2025 and 2022-2023 Annual Reports; CAR Annual Reports.
โš ๏ธ MA auto costs more than the national average, not less
$1,504 per insured vehicle in MA vs. $1,432 nationally in 2024 โ€” MA is 5.0% ABOVE the US average
Massachusetts is the 15th-costliest of 51 jurisdictions on average expenditure, and has been above the national average in every year from 2020 to 2024. The gap has narrowed, from +11.7% in 2020 to +5.0% in 2024, but it has not closed. Louisiana, Florida and New York remain far more expensive.
Source: NAIC 2024 Auto Insurance Database Average Premium Supplement (published 1 Oct 2026), average expenditure table
ℹ
Expenditure and premium are different measures, and this page previously mixed them. NAIC publishes both. Average expenditure is what the average insured vehicle actually costs, so it reflects how much coverage drivers buy; on that measure MA is 5.0% above national. Combined average premium adds the liability, collision and comprehensive averages together, which prices a driver who buys all three; on that measure MA is $1,610.84 against $1,612.81, essentially level with the nation and 18th of 51. Comparing MA expenditure against national premium, as an earlier version of this page did, mixes the two and makes Massachusetts look cheaper than it is.Source: NAIC 2024 Auto Insurance Database Average Premium Supplement, average expenditure and average premium tables
โš ๏ธ 2023 saw an unusually large jump
MA auto premiums rose +$152 per vehicle in 2023 alone
From 2013 through 2022, year-over-year dollar changes ranged from โˆ’$13 to +$40. 2023's +$152 was the largest single-year increase in a decade, driven by repair costs, labor, and severity. Multi-year growth averages 3.1% per year since 2013.
Source: MA DOI 2022-2023 Annual Report (Figure: Average Change in Personal Auto Insurance Premium)
โš ๏ธ July 2025 statutory minimum hike
Minimum-coverage auto premium jumped roughly 36% on July 1, 2025
A Massachusetts statute raised compulsory liability limits effective July 1, 2025 โ€” the first increase in decades. For drivers carrying minimum coverage only, the average premium rose from approximately $524/year to $711/year. Full-coverage drivers saw a smaller impact.
Source: MA statutory change effective July 1, 2025; Bankrate analysis of Quadrant Information Services data
MA Avg Expenditure (2024)
$1,503.52
2023
$1,326.46
YoY Change
+13.3%
Source: NAIC 2024 Auto Insurance Database Avg Premium Supplement
National Avg Expenditure (2024)
$1,431.63
US 2023
$1,281.61
YoY Change
+11.7%
Source: NAIC 2024 Auto Insurance Database Avg Premium Supplement
MA Rank, Avg Expenditure
15th of 51
Gap vs. US
+$71.89 (+5.0%)
Above US since
2020 (all 5 yrs)
Source: NAIC 2024 Auto Insurance Database, computed over all 51 jurisdictions
MA vs. National Average Auto Expenditure
Average expenditure per insured vehicle, 2020โ€“2024 โ€” MA above national in all five years
Source: NAIC 2024 Auto Insurance Database Average Premium Supplement, average expenditure table
Annual Change in MA Auto Premium, 2013โ€“2023
$ change per vehicle vs. prior year โ€” a DOI series, not comparable with the NAIC figures above
Source: MA DOI 2022-2023 Annual Report. DOI and NAIC measure auto cost differently, so these dollar changes are not the year-on-year differences of the NAIC series.
Market Structure & Carrier Landscape
Who writes MA auto insurance, market concentration, and the residual market (CAR/MAIP).
Written Premium (2023)
$6.47B
Carriers Writing
36+
Source: MA DOI 2022-2023 Annual Report (the newest edition carrying this series)
MAIP Residual Share (FY2025)
~2%
FY2022
<0.5%
Source: CAR 2025 Annual Report
New Entrants Since 2008
24
Managed Comp.
Apr 1, 2008
Source: MA DOI 2022-2023 Annual Report
Top 10 MA Auto Carriers by Market Share (2025)
% of total exposures, December 2025 data
Source: Agency Checklists 2nd Look 2026 Market Share Report, citing CAR statistical agent data
Market Leader Trends, 2020โ€“2025
Commerce declining; Progressive surging
Source: Agency Checklists 1st/2nd Look 2026 Market Share Reports, citing CAR data
Residual Market Share (Private Passenger), 2014โ€“2025
% of passenger cars insured through CAR/MAIP
Sources: MA DOI 2022-2023 Annual Report (2014โ€“2023); CAR Annual Reports (2024โ€“2025)
โ„น๏ธ
Why MA premiums are competitive while MA expenditure is not: On combined average premium โ€” what a driver pays who buys liability, collision and comprehensive โ€” Massachusetts is $1,610.84 against a national $1,612.81, essentially level and 18th of 51. The "managed competition" regime (since April 2008) replaced state-set rates with carrier-filed rates, attracting 24 new insurers, and that plus a dense independent-agent network and tight residual-market rules is what holds the price per policy down. Average expenditure still runs 5.0% above national, because it reflects how much coverage drivers actually buy, not what a given policy costs. Both are true, and quoting the premium figure alone is how this page previously came to claim the state was cheaper than it is.Sources: NAIC; MA DOI 2022-2023 Annual Report; CAR Annual Reports
Market Conduct & Consumer Complaints
Source of record: MA DOI Consumer Services Unit, as reported in the DOI 2022-2023 Annual Report.
Formal Complaints / Month
~300
Full-year 2022-23 avg
~3,600
Avg Resolution
70 days
Source: MA DOI 2022-2023 Annual Report
New Complaints Opened (Period)
1,700
Cases Closed
1,568
Info Requests Handled
5,250
Source: MA DOI 2022-2023 Annual Report
Most-Complained Lines
Auto, Home, Health
Consistently Top 3
Multi-year
Source: MA DOI 2022-2023 Annual Report
RankTop 5 Complaint Reasons (2022-23)Top 5 Companies Complained Against (2022-23)
1Denial of ClaimBlue Cross Blue Shield of Massachusetts
2Claim DelayLM General Insurance Co. (Liberty Mutual)
3Unsatisfactory Settlement / OfferGovernment Employees Insurance Company (GEICO)
4Premium & RatingProgressive Direct Insurance Co.
5CancellationCommerce Insurance Company (MAPFRE)
Source: MA DOI 2022-2023 Annual Report, Consumer Services Unit section
Merit Rating Board: At-Fault Hearings Decided
Board of Appeal hearings on at-fault accident determinations
Source: MA DOI 2022-2023 Annual Report (Board of Appeal section)
At-Fault Appeal Outcomes (2023)
By decision type
Source: MA DOI 2022-2023 Annual Report
DOI Licensed Individuals & Entities
Source: MA DOI Producer Licensing Unit, 2022-2023 Annual Report. The monthly licensee XLSX roster provides live updates.
Insurance Producers (2023)
167,552
2022
188,273
YoY
-11.0%
Source: MA DOI 2022-2023 Annual Report
Adjusters, Brokers & Specialists (2023)
9,528
Surplus Lines
4,138
MV Damage Appraisers
4,670
Source: MA DOI 2022-2023 Annual Report
NIPR Transactions (2023)
324,000
Auto-Processed
97.9%
Appointments
145,000
Source: MA DOI 2022-2023 Annual Report
Active Licenses by Type (2023)
MA DOI licensee roster
Source: MA DOI 2022-2023 Annual Report, Producer Licensing section
Producer License Trend (2022 vs 2023)
Largest categories
Source: MA DOI 2022-2023 Annual Report
Data Sources & Citations
Every figure on this dashboard is drawn from a primary public source. Status indicates whether the data is published here live, has a pending automated ingester, or is unavailable.
๐Ÿ—๏ธ
Live published on this dashboard ยท Ingester pending automated pipeline under construction ยท Gated paywall, login, or the data is not published at all
SourceStatusFormatCadenceUsed For
AHRQ MEPS-IC โ€” state tables (Table II, private sector)LiveXLSXAnnualFamily premium and employee contribution, MA vs. US (2020โ€“2025); state ranks via KFF State Health Facts
MA DOI โ€” Annual Home Insurance Report 2024LivePDFAnnual$3.6B premium, 8.7% FAIR Plan, carrier market share, wind deductibles, catastrophes
MA DOI โ€” Statistical Supplement 2024LivePDFAnnualZip-code-level home insurance detail
MA DOI โ€” 2022-2023 Annual ReportLivePDFBiennialAuto premium, residual market, licensee counts, complaints, Merit Rating Board
MA DOI โ€” CY2027 Final Rate Summary TablesLiveXLSXAnnual2027 approved rates by carrier, trend and driver decomposition; decision 22 Jul 2026
MA DOI โ€” 2026 Final Rate Filing SummaryLivePDFAnnual2026 final approved rates by carrier, superseding the Jul 2025 announcement
MA DOI โ€” 2025 Annual ReportLiveWebAnnual$84B market, $321M revenues, 2,132 licensed insurers, 2,167 complaints closed, 42 new PBM licences
CHIA โ€” Annual Report 2025 & 2026LivePDF + XLSXAnnualTHCE, spending, affordability by race, benchmark
CMS State Health Expenditure AccountsLiveCSVAnnualPer-capita MA vs. US spending
CAR Annual Reports 2022/2024/2025LivePDFAnnualMAIP residual share, commercial auto, financial results
Agency Checklists Market Share Reports (1st/2nd Look 2026)LiveArticleQuarterlyPer-carrier auto market share (cites CAR data)
US Census Bureau ACSLiveCSV/APIAnnualMA median household income
BLS CPI-U Boston-Cambridge-NewtonLiveCSVMonthlyInflation benchmark for affordability analysis
NAIC Auto Insurance Database Avg Premium Supplement (2024 ed.)LivePDFAnnualMA avg expenditure $1,503.52 and combined premium $1,610.84 (2024), 2020โ€“2024 series, all 51 jurisdictions
DOI PPA Rate Filings XLSX (2008โ€“2026)LiveXLSXRolling1,375 rate filings by carrier, year, type
MA DOI Licensee XLSX (monthly)Ingester builtXLSXMonthlyLive licensee roster tracking
CMS Marketplace & Rate Review PUFsIngester builtCSV (zip)AnnualACA plan-level rate data
data.mass.gov SocrataIngester builtJSON/CSV APIVariableCatalog discovery
NHTSA FARS (MA subset)Ingester builtCSV (zip)AnnualAuto crash context
SERFF MA Filings PortalScraper pendingHTML + PDFRollingLive rate filings across all lines
NAIC CIS Complaint IndexScraper pendingHTMLAnnualPer-carrier normalized complaint scores
Health Connector Tableau dashboardScraper pendingTableau JSONWeekly (OE)Weekly enrollment
CAR transactional statistical plan dataGatedMember-onlyโ€”Not published
MRB driver recordsGatedIndividual onlyโ€”Not aggregated publicly
NAIC InfoPro / Financial Data RepositoryGatedPaid subscriptionโ€”Paywall
CHIA APCD row-levelGatedCSVโ€”Application-gated
MA surplus lines premiumGatedโ€”โ€”Not published by MA
โš ๏ธ
No FOIA dependency. Every pipeline hits a federal source, a public portal, or a voluntarily disclosed industry document. Massachusetts public-records requests are not part of the workflow.

Every figure on this page is listed with its source in the Healthcare & Insurance section of the method.